Pay In Advance

The pay in advance collection services provided by Joseph R. Harrison Co., LPA, provide a proven methodology to accomplish the following goals:

  • Collects deductible and co-pay in advance;
  • Reduces your AR and increase cash flow;
  • Less staff time at Registration; patient satisfaction;
  • Reduce patient complaints regarding patient balances;
  • Identify and reclassify charity accounts sooner and at less cost.

Methodology - An Overview

All accounts remain on your system under our approach.

  • We use remote logons to work these accounts, live on your system.
  • We handle all incoming calls and use our dialer to call guarantors on a pre-arranged schedule.
  • Determine deductible and co-pay amounts;
  • Receive a file to call; process by credit score and make calls;
  • Patient is called 3 days prior to procedure. Explain deductible and co-pay requirements; ask for payment by credit/debit card or e-check.
  • Verify uninsured, Medicaid, charity, etc. and send all information received regarding hardship, insurance, contract adjustments or complaints to you immediately by fax and through our client liaison.
  • Nightly send Registration a list of all payments made so Registration will know whether to collect at the point of service.

Costs

On a weekly basis, and as soon as possible at the end of the month, we ask that you present to us a dollar figure of monies collected in the patient balance category.

We will present you with an invoice for the month's collection, based upon a percentage of deductible/co-pays collected. Our fee is 5% of these payments.